1. How does the referral program work?

Sharing wellness should be simple and rewarding.

1. Share your unique referral link or code with your friends
2. Your friend visits the Himalayan Organics website using your link
3. They place their first order
4. Once the order is successfully delivered
5. You receive your referral reward

Rewards are issued only after successful delivery to ensure fair usage.

2. What does my friend get?

Your friend receives a flat 10% discount on their first order.

This offer is valid on orders above ₹999 and can be applied using your referral link or code at checkout.

3. What do I get when someone uses my referral?

Once your referred friend places a valid order and it is successfully delivered, you will receive a 10% discount reward code.

This reward can be used on your next order above ₹999.

Each successful referral earns you a separate reward.

4. How will I receive my reward?

Your reward code will be shared via your registered email or WhatsApp within 24–48 hours after your friend’s order is successfully delivered.

5. Can I refer multiple people?

Yes, you can refer multiple friends.

You will receive rewards for each successful referral, with no fixed limit.

6. Can I use multiple referral rewards together?

No, only one referral reward can be used per order.

Referral rewards cannot be combined with any other discount codes, offers, or promotions.

7. Do referral rewards expire?

Yes, referral rewards are valid for 60 days from the date of issuance.

Expired rewards cannot be extended or reactivated.

8. What counts as a successful referral?

A referral is considered successful only if:

1. The referred customer is a new user (first-time buyer)
2. The referral code or link is used at checkout
3. The order value is ₹999 or above after discounts
4. The order is successfully delivered

9. When will I not receive a reward?

You will not receive a reward if:

1. The order value is below ₹999
2. The referral code is not applied
3. The order is cancelled, returned, or not delivered
4. The referral is used by an existing customer
5. The referral conditions are not met

10. Who can use the referral code?

Referral benefits are applicable only for new customers.

Existing users are not eligible to use referral discounts.

11. Will I receive updates about my referral?

Yes, you will receive updates via email or WhatsApp regarding:

1. Referral link usage
2. Order placement
3. Order status updates
4. Reward issuance

12. Are there any restrictions on misuse?

Yes. To maintain fairness:

1. Self-referrals are not allowed
2. Multiple accounts created for personal benefit will be disqualified
3. Any fraudulent or suspicious activity may lead to cancellation of rewards

Himalayan Organics reserves the right to take necessary action in such cases.

13. What happens if the order is cancelled or returned?

If the referred order is cancelled or returned, the referral reward will not be issued or may be revoked.

14. Is the referral program valid across India?

The referral program is valid only for serviceable locations within India.

Delivery availability depends on logistics coverage.

15. By participating in the referral program

By participating in the Himalayan Organics referral program, users agree to all the terms and conditions mentioned above.